Privacy Policy – Aquila Software

Aquila Software is committed to protecting your privacy. This policy describes what information we collect from you, what we do with it, and who it might be shared with.

Who we are

Mail Address:

Trevor Poile
Aquila Software
30 Fernhurst Crescent
Southborough
Tunbridge Wells
Kent, TN4 0TB
United Kingdom.

Telephone:

01892 531108 (within the U.K)
+44-1892-531108 (outside the U.K.)

How do we collect information from you?

You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request. We collect information from you when you place an order for our products or when you sign up to our email list.

What types of information do we collect from you?

We collect personal information about you such as your name, address, email address and telephone number. When you place an order for one of our products, your payment details will be processed by MyCommerce/Digital River and they do not share this information with us.

Why do we collect this information?

We collect information to fulfil our contractual obligation to you. For example, to provide you with support or to alert you to updates available to you. If you do not provide us with your personal information, we may be unable to provide these services to you.

How we will use your information?

Where applicable, we use your information to enable us to provide support for our products. If you have signed up to our email list, we will contact you to alert you to any product updates.

Who has access to your information?

Only Aquila Software has access to the information you provide to us. We do not share our information with third parties.

Your rights

What are your rights in relation to the personal information we process?

• Access – you can request copies of any of your personal information that is held by us.
• Rectification – you can ask us to correct any incorrect information.
• Deletion – you can ask us to delete your personal information.
• Right to object or restrict processing – you have the right to object to how your data is being used and how it is going to be used in the future.

Keeping your information secure

We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption.

Keeping your information up to date

We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.

Under 13s

We do not knowingly collect Personal Data from anyone under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us, please contact us.

Cookies

Cookies are small text files which identify your computer to our servers. We do not currently use cookies on our website.

Complaints

If you would like to make a complaint regarding the use of your personal data you can contact us at:

Updated February 2021